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Knowledgeable Help at No Cost to You.

VSOs are accredited veterans who help other veterans navigate VA claims, benefits, and appeals. They’re free. They sit across the table from you. They’ve filed the paperwork themselves and know how it works.

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Veterans and their families
Veterans and their families

What a VSO Actually Changes.

67% Veterans without representation
+5x Higher grant rate with VSO
11K+ Accredited representatives
What a VSO

What a VSO Actually Does.

A VSO is a Veteran Service Officer — an accredited veteran (or family member) trained to help other veterans navigate the VA. They’ll sit with you, fill out forms with you, and follow up.

They’re free by federal law.

They are not lawyers. They are not VA employees. They’re accredited by the VA to represent Veterans in benefits and claims processes. Most have done it for themselves first.

They’ve heard it all before.

They help with disability claims, appeals, pension applications, healthcare enrollment, dependency claims, burial benefits, and parts of the VA website that don’t make sense.

You’ll Never Pay for VSO Support

Accredited VSO assistance is available to Veterans at no cost.

Accredited VSOs can help you navigate VA claims and benefits at no cost to you.

For-profit “claim consultants” are NOT VSOs — many are unaccredited.

Verify any rep at va.gov/ogc/accreditation.asp before you sign anything.

Bring This to Your First VSO Appointment

A short list. If you don’t have all of it, go anyway.

VSOs see Veterans every day who arrive empty-handed. They have ways to get records, recover lost DD-214s and pull claim history. Don’t wait until the folder is “ready.”

DD-214 (Member Copy 4)

Lost? VSOs can request a replacement.

Service treatment records

Or a list of what you remember.

Current medications

Name, doses, why — a phone photo is OK.

Conditions you live with

Diagnosed or not — bring all of it.

Personal statement

A page on what’s happening, in your words.

Buddy / witness statements

Family or fellow vets — for harder claims.